All open positionsCUSTOMER SUCCESS
Customer Success Manager
Own renewals and expansion for our growing base of independent fleet hosts.
Remote (US)Full-timeCustomer Success
Apply for this roleWhat you’ll do
- Own a book of hosts post-onboarding, driving retention and renewals
- Proactively check in on usage and flag hosts at risk of churning
- Identify hosts ready to expand into higher tiers as their fleet grows
- Be the voice of the customer in product planning
- Build playbooks for common host lifecycle stages
What we’re looking for
- 2+ years in customer success or account management, ideally at a SaaS company
- Comfortable owning a renewal number
- Strong relationship-builder, hosts should look forward to hearing from you
- Analytical enough to spot churn risk before it's too late
- Experience with small business or SMB customers preferred
Ready to apply?
Send your resume and a short note about why you’re interested to careers@renthive.co. We read every application ourselves.
Apply for this role